We offer a 30-day return period from the date of delivery for eligible items. To qualify, products must be in the same condition as received, unused, with original packaging and proof of purchase.
Returns are accepted for items with confirmed defects. A return request must be submitted and approved before any item is sent back. If your return is authorized, you will receive instructions on how and where to ship the product. Items returned without prior approval will not be accepted.
Return Conditions:
- Item must be in the same condition as received
- Item must include all original packaging and accessories
- A return request must be approved before sending any item back
Damages and Issues:
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong product, so we can evaluate the issue and resolve it.
Serial Number Verification:
We record the serial number of products prior to shipment. Returned items must have a matching serial number. Returns with mismatched or altered serial numbers will not be accepted.
Non-Returnable Items:
Products listed as New (Sealed Packaging) and certain other items may not be eligible for return. Please contact us if you have questions about your specific item.
Refunds:
Once your return is received and inspected, we will notify you of the approval status. If approved, the refund will be issued to your original payment method.
To initiate a return, please contact us with your order number and reason for return.